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Important resources and tips for successful application preparation
In this section, you will find useful information and recommendations that will help you effectively use our service (“Work Process“ section) and successfully prepare applications for social assistance in Germany.
Frequently Asked Questions (FAQ)
General Questions:
Help-antrag is an online service that helps migrants, resettlers, and refugees from other countries prepare applications for Bürgergeld social assistance without requiring knowledge of the German language.
Simply register on our website, go to the “Work Process“ section, and follow the simple instructions.
You can prepare applications for Bürgergeld benefits. On the “Form Filling” page, you can choose the service you need.
Our service allows you to prepare the main types of Bürgergeld applications in Germany (initial application, extension application, and related attachments). More details are available on the “Benefits and Allowances“ page.
Yes, to access all features of the service, you need to create an account.
Registration and Account:
Go to the registration page, enter your email address, and create a secure password.
Go to the password recovery page, enter your email address, and follow the instructions to regain access to your account.
Log in to your account and select the appropriate section in the Control Panel to update your information.
Filling Out Applications:
– After selecting the necessary application, follow the interactive instructions in your native language.
– After payment, you will receive a confirmation email and access to the purchase information page. Click the “Go to Orders” button at the bottom of this page or go to “My Account” in the menu.
– Click on “Orders”, then on “Show Applications”. You will see a list of your purchased applications. Click “Fill Out”.
– On the application page, hover over the “?” symbol next to “Applications for completion”, and a pop-up window will provide an explanation. This window also contains a link for more detailed instructions.
Visit the “Work Process“ page for further explanations on using our service.
The “Description of Applications and Attachments“ page provides detailed information on all applications and attachments.
Our service will guide you through all stages of completing the application.
Use the built-in hints in the application form or contact our online consultant for help at [email protected].
The “Description of Applications and Attachments“ page provides detailed information on all applications and attachments.
Yes, you can save a draft and return to complete the application at any convenient time. Simply click the “Save” button located at the top and bottom of the form.
When applying for Bürgergeld, you must provide personal details for all members of your benefit community (Bedarfsgemeinschaft), marital status, income, savings and assets, housing and utility costs, health insurance status, and employment or unemployment status. Depending on your individual situation, additional information may be required.
The “Description of Applications and Attachments“ page contains detailed information about all necessary data.
On the “Instructions“ page, we provide a list of all required documents when applying for Bürgergeld benefits.
The “Description of Applications and Attachments“ page contains detailed information on all applications and attachments.
Security and Privacy:
We use modern encryption technologies to protect your data and adhere to a strict privacy policy.
Your data is only accessible to you and, if needed, to our specialists who assist with filling out applications.
Yes, you can delete your personal data at any time. Simply go to your account, navigate to the personal settings, and click “Delete Personal Data”.
Payment and Pricing:
Prices for different applications or application packages start from €4.99. More details can be found on the “Form Filling“ page.
We accept credit and debit cards.
Support and Consultation:
Email us at [email protected]
Our online consultants are available Monday to Friday, from 9:00 AM to 6:00 PM (local time).
Additional Questions and Useful Information:
If you haven’t found the answer to your question, you can always contact our online consultant by sending an email to
support@help–antrag.com
Our experts have prepared several articles:
– Instructions – guidelines for filling out applications.
– Benefits and Allowances – information on the main financial benefits and allowances available in Germany.
– Jobcenter – all necessary details for interacting with the Jobcenter.
– News – check our News section regularly to stay updated on the latest changes.
We have collected links to important resources and organizations that can provide additional help and support:
Federal Employment Agency
Family Benefits Office (Familienkasse)
Information Portal for Migrants in Germany
Bundesagentur für Arbeit
Familienkasse
Information portal for migrants in Germany
Stay informed about the latest news and updates related to social programs, legislation, and our service. We regularly publish important information to keep you updated on all changes:
– Updates on social assistance legislation.
– New features and improvements to our service.
We hope this section answers all your questions and helps you make the most of our service.
Support Contact:
Email: [email protected]